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Terms & Conditions
 


We endeavour to ensure that all our customers have complete satisfaction no matter what their requirements are. It should, however, be understood that we are acting on behalf of the supplier of the travel product specified and that all bookings are accepted on the following conditions.

LIABILITY

We act on behalf of The Global Travel Group Plc in connection with the sale of travel products and unless specified as the operator The Global Travel Group plc is an agent of the operator concerned. Accordingly, there is no direct contractual relationship between you on the one hand and us or (unless it is acting as the operator) The Global Travel Group plc on the other hand. All bookings accepted by us and arrangements made by us are subject to the terms and conditions of the operator concerned and we have no direct contractual liability to you in connection with the travel product specified except as may be imposed by law.

The information on this Website is as accurate as can be deemed possible. However, we cannot accept any liability for losses occurred on account of using our Website.

This Website also has links to other Websites, however, we cannot accept any liability for losses occurred while using these Websites or accessing their information

Your statutory rights are not affected and any dispute will be administered by English law.

PRICES AND PAYMENT

Prices shown on our online "late holidays" and "flight" searches are automatically updated several times a day by sophisticated computer software, and are correct at the time the information was received from the tour operators’ computers. However, prices and availability of holidays and flights can change and exact prices will be confirmed at the time of booking.

A deposit is payable at the time of booking and the balance is payable in accordance with the operators terms and conditions and any applicable law. Payment is accepted by credit card or debit card.

FINANCIAL PROTECTION

The air holidays and flights shown are ATOL protected by the Civil Aviation Authority, and we act as agents for licensed tour operators; the relevant ATOL number is displayed on the booking confirmation sent to you. The flight bookings we make are also ATOL protected, except when tickets for scheduled flights are sent to you within 24 hours of payment being accepted, or where your payment is made direct to airlines. ATOL Protected extends primarily to customers who book in the United Kingdom.

As part of our consumer protection policy all payments to us are paid into a separate "client account". All holidays and flights are fully bonded and protected by either the ATOL or ABTA financial protection schemes and The Global Travel Group PLC has a cast iron customer protection guarantee which ensures that all payments made to us are fully protected against financial failure of the supplier or ourselves.

DATA PROTECTION AND PRIVACY

The information we collect on our customers is only collected through our order process and under no circumstances will this information be passed onto third parties.

All our customer records are kept on a secure and separate computer system and under no of our customers together with details of the travel product booked.

You may elect to join our mailing list and we will send you regular newsletters and details of special offers. You can withdraw from our mailing list at any time simply by sending an E-mail to info@globaltravelalacarte.co.uk and typing "Remove".

If you have any queries about our data protection & privacy policy please e-mail us at privacy@globaltravelalacarte.co.uk and the person responsible will contact you.

COMPLAINTS

Any complaints in respect of the travel product specified must be made within six weeks of the end of the holiday or journey concerned. All complaints will be acknowledged within 48 hours and a full reply sent within 28 days.

We encourage feedback about our Website or the travel products supplied. Please use our customer feedback form if you have any comments whether good or bad.

COPYRIGHT

You may not reproduce any of these pages without our written consent. This site and all associated articles and artwork are © Copyright Global Travel à La Carte.We are currently creating content for this section. In order to be able to keep up with our high standards of service, we need a little more time. Please stop by again. Thank you for your interest!

  
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